Please also make sure that you're using Ratio notifications and you have enabled Ratio to access the messaging app from Ratio settings as shown below:
Conversations allow you to respond directly to messages from within it, forup to 2 days after receiving them.
When this is no longer possible, you will be directed to your messaging app.
🚩 Please keep in mind that any messages you send outside of Conversations, will not appear within the Conversations view. 🚩
How do I merge the same contact from different platforms?
Select 2 contacts and select 'Merge'. Check out the steps here.
Do Conversations work with different user profiles?
Yes, you will see messages from the Conversations in all your user profiles that have access to Ratio. If messages are too distracting, you can mute them or add Focus Hours.
How do I delete a message tag?
Just go to Ratio Settings > Conversations > Delete tag
My messages are in a strange format.
Please update your Ratio version to the latest. The 'Devs only' options have been removed from the settings.
My question is not here.
🌐 If you cannot find the answer to your question in the guide, or need help with anything else, our team is available to help at [email protected]
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🇫🇷 Si votre question n'est pas abordée dans ce guide, ou si vous avez besoin d'aide, notre équipe est disponible à [email protected]
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